The client online/offline status failed #3445

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opened 2026-02-21 01:22:31 -05:00 by deekerman · 1 comment

deekerman commented

2026-02-21 01:22:31 -05:00

Owner

Originally created by @1009058470 on GitHub (May 20, 2025).

Bug Description

my client is all offline, but they can connected

How to Reproduce

open a connect and check the history remote client

Expected Behavior

Has true online/offline status

Operating system(s) on local (controlling) side and remote (controlled) side

windows 11

RustDesk Version(s) on local (controlling) side and remote (controlled) side

1.3.8

Screenshots

Additional Context

this is rustdesk logs in appdata/roaming/rustdesk/log

[2025-05-20 17:18:33.952046 +08:00] DEBUG [libs\clipboard\src\platform\windows.rs:633] server_monitor_ready called
[2025-05-20 17:18:33.952051 +08:00] DEBUG [libs\clipboard\src\platform\windows.rs:635] server_monitor_ready called, conn_id 0, return 0
[2025-05-20 17:18:41.568319 +08:00] DEBUG [src\ui_session_interface.rs:1615] handle_peer_info :PeerInfo { username: "10090", hostname: "fcy", platform: "Windows", displays: [], current_display: 0, sas_enabled: true, version: "1.3.8", features: MessageField(Some(Features { privacy_mode: true, special_fields: SpecialFields { unknown_fields: UnknownFields { fields: None }, cached_size: CachedSize { size: 0 } } })), encoding: MessageField(None), resolutions: MessageField(None), platform_additions: "{\"has_file_clipboard\":true,\"idd_impl\":\"amyuni_idd\",\"is_installed\":true,\"supported_privacy_mode_impl\":[[\"privacy_mode_impl_exclude_from_capture\",\"privacy_mode_impl_mag_tip\"],[\"privacy_mode_impl_virtual_display\",\"privacy_mode_impl_virtual_display_tip\"]]}", windows_sessions: MessageField(None), special_fields: SpecialFields { unknown_fields: UnknownFields { fields: None }, cached_size: CachedSize { size: 0 } } }
[2025-05-20 17:18:41.571509 +08:00] INFO [src\client.rs:2260] peer info supported_encoding:SupportedEncoding { h264: false, h265: false, vp8: false, av1: false, i444: MessageField(None), special_fields: SpecialFields { unknown_fields: UnknownFields { fields: None }, cached_size: CachedSize { size: 0 } } }
[2025-05-20 17:18:41.609989 +08:00] DEBUG [src\client\io_loop.rs:1963] handling cliprdr msg from server peer
[2025-05-20 17:18:41.610032 +08:00] DEBUG [src\client\io_loop.rs:1981] Process clipboard message from server peer, stop: false, is_stopping_allowed: true, file_transfer_enabled: true
[2025-05-20 17:18:41.610042 +08:00] DEBUG [libs\clipboard\src\platform\windows.rs:633] server_monitor_ready called
[2025-05-20 17:18:41.610049 +08:00] DEBUG [libs\clipboard\src\platform\windows.rs:635] server_monitor_ready called, conn_id 0, return 0
[2025-05-20 17:18:45.222125 +08:00] DEBUG [src\client.rs:3604] Failed to create peers online stream, Failed to connect to xxxxxxx:21119
[2025-05-20 17:19:03.225022 +08:00] DEBUG [src\client.rs:3604] Failed to create peers online stream, Failed to connect to xxxxxxx:21119
[2025-05-20 17:19:23.003464 +08:00] DEBUG [src\client.rs:3604] Failed to create peers online stream, Failed to connect to xxxxxxx:21119
[2025-05-20 17:20:15.251057 +08:00] DEBUG [src\client\io_loop.rs:311] Exit io_loop of id=1758232148
[2025-05-20 17:20:15.251233 +08:00] INFO [src\clipboard.rs:798] Unsubscribe clipboard listener: client-clipboard
[2025-05-20 17:20:15.251258 +08:00] INFO [src\clipboard.rs:815] Clipboard listener unsubscribed: client-clipboard
[2025-05-20 17:20:15.251270 +08:00] DEBUG [src\clipboard.rs:138] try to empty client cliprdr for conn_id 0
[2025-05-20 17:20:15.251283 +08:00] INFO [src\client\io_loop.rs:989] sync transfer job status
[2025-05-20 17:20:15.278554 +08:00] INFO [src\client\io_loop.rs:1000] meta: TransferSerde { write_jobs: [], read_jobs: [] }
[2025-05-20 17:20:15.278724 +08:00] INFO [src\client.rs:2592] Audio decoder loop exits
[2025-05-20 17:20:34.750854 +08:00] DEBUG [src\client.rs:3604] Failed to create peers online stream, Failed to connect to xxxxxxx:21119

Originally created by @1009058470 on GitHub (May 20, 2025). ### Bug Description my client is all offline, but they can connected ### How to Reproduce open a connect and check the history remote client ### Expected Behavior Has true online/offline status ### Operating system(s) on local (controlling) side and remote (controlled) side windows 11 ### RustDesk Version(s) on local (controlling) side and remote (controlled) side 1.3.8 ### Screenshots ![Image](https://github.com/user-attachments/assets/6fa46aa3-feda-4c40-a5b0-b0798d7431d7) ### Additional Context this is rustdesk logs in appdata/roaming/rustdesk/log ``` [2025-05-20 17:18:33.952046 +08:00] DEBUG [libs\clipboard\src\platform\windows.rs:633] server_monitor_ready called [2025-05-20 17:18:33.952051 +08:00] DEBUG [libs\clipboard\src\platform\windows.rs:635] server_monitor_ready called, conn_id 0, return 0 [2025-05-20 17:18:41.568319 +08:00] DEBUG [src\ui_session_interface.rs:1615] handle_peer_info :PeerInfo { username: "10090", hostname: "fcy", platform: "Windows", displays: [], current_display: 0, sas_enabled: true, version: "1.3.8", features: MessageField(Some(Features { privacy_mode: true, special_fields: SpecialFields { unknown_fields: UnknownFields { fields: None }, cached_size: CachedSize { size: 0 } } })), encoding: MessageField(None), resolutions: MessageField(None), platform_additions: "{\"has_file_clipboard\":true,\"idd_impl\":\"amyuni_idd\",\"is_installed\":true,\"supported_privacy_mode_impl\":[[\"privacy_mode_impl_exclude_from_capture\",\"privacy_mode_impl_mag_tip\"],[\"privacy_mode_impl_virtual_display\",\"privacy_mode_impl_virtual_display_tip\"]]}", windows_sessions: MessageField(None), special_fields: SpecialFields { unknown_fields: UnknownFields { fields: None }, cached_size: CachedSize { size: 0 } } } [2025-05-20 17:18:41.571509 +08:00] INFO [src\client.rs:2260] peer info supported_encoding:SupportedEncoding { h264: false, h265: false, vp8: false, av1: false, i444: MessageField(None), special_fields: SpecialFields { unknown_fields: UnknownFields { fields: None }, cached_size: CachedSize { size: 0 } } } [2025-05-20 17:18:41.609989 +08:00] DEBUG [src\client\io_loop.rs:1963] handling cliprdr msg from server peer [2025-05-20 17:18:41.610032 +08:00] DEBUG [src\client\io_loop.rs:1981] Process clipboard message from server peer, stop: false, is_stopping_allowed: true, file_transfer_enabled: true [2025-05-20 17:18:41.610042 +08:00] DEBUG [libs\clipboard\src\platform\windows.rs:633] server_monitor_ready called [2025-05-20 17:18:41.610049 +08:00] DEBUG [libs\clipboard\src\platform\windows.rs:635] server_monitor_ready called, conn_id 0, return 0 [2025-05-20 17:18:45.222125 +08:00] DEBUG [src\client.rs:3604] Failed to create peers online stream, Failed to connect to xxxxxxx:21119 [2025-05-20 17:19:03.225022 +08:00] DEBUG [src\client.rs:3604] Failed to create peers online stream, Failed to connect to xxxxxxx:21119 [2025-05-20 17:19:23.003464 +08:00] DEBUG [src\client.rs:3604] Failed to create peers online stream, Failed to connect to xxxxxxx:21119 [2025-05-20 17:20:15.251057 +08:00] DEBUG [src\client\io_loop.rs:311] Exit io_loop of id=1758232148 [2025-05-20 17:20:15.251233 +08:00] INFO [src\clipboard.rs:798] Unsubscribe clipboard listener: client-clipboard [2025-05-20 17:20:15.251258 +08:00] INFO [src\clipboard.rs:815] Clipboard listener unsubscribed: client-clipboard [2025-05-20 17:20:15.251270 +08:00] DEBUG [src\clipboard.rs:138] try to empty client cliprdr for conn_id 0 [2025-05-20 17:20:15.251283 +08:00] INFO [src\client\io_loop.rs:989] sync transfer job status [2025-05-20 17:20:15.278554 +08:00] INFO [src\client\io_loop.rs:1000] meta: TransferSerde { write_jobs: [], read_jobs: [] } [2025-05-20 17:20:15.278724 +08:00] INFO [src\client.rs:2592] Audio decoder loop exits [2025-05-20 17:20:34.750854 +08:00] DEBUG [src\client.rs:3604] Failed to create peers online stream, Failed to connect to xxxxxxx:21119 ```