self-hosting; Windows client frequently says "Not ready. Please check your connection" but it usually works even when this shows #3717

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opened 2026-02-21 01:34:24 -05:00 by deekerman · 1 comment

deekerman commented

2026-02-21 01:34:24 -05:00

Owner

Originally created by @dchang0 on GitHub (Oct 12, 2025).

Bug Description

I have a self-hosting setup on an AWS EC2 instance at a static IPv4 address, probably version 1.4.1.

I have a Windows 11 desktop running RustDesk client 1.4.2, configured to use the self-hosted server.
Strangely, this client almost always says "Not ready. Please check your connection," but it seems to work okay in that it can usually do both outbound and inbound connections.

How to Reproduce

Not sure--it has always happened since I started trying RustDesk out a month ago. I have followed the instructions to do the self-hosting and did not deviate from them.

Expected Behavior

The client should say "Ready" when it actually is ready and "Not ready" when it is actually not ready.

Operating system(s) on local (controlling) side and remote (controlled) side

Windows 11 -> Windows 11

RustDesk Version(s) on local (controlling) side and remote (controlled) side

1.4.2 -> 1.4.2

Screenshots

N/A.

Additional Context

No response

Originally created by @dchang0 on GitHub (Oct 12, 2025). ### Bug Description I have a self-hosting setup on an AWS EC2 instance at a static IPv4 address, probably version 1.4.1. I have a Windows 11 desktop running RustDesk client 1.4.2, configured to use the self-hosted server. Strangely, this client almost always says "Not ready. Please check your connection," but it seems to work okay in that it can usually do both outbound and inbound connections. ### How to Reproduce Not sure--it has always happened since I started trying RustDesk out a month ago. I have followed the instructions to do the self-hosting and did not deviate from them. ### Expected Behavior The client should say "Ready" when it actually is ready and "Not ready" when it is actually not ready. ### Operating system(s) on local (controlling) side and remote (controlled) side Windows 11 -> Windows 11 ### RustDesk Version(s) on local (controlling) side and remote (controlled) side 1.4.2 -> 1.4.2 ### Screenshots N/A. ### Additional Context _No response_