--config not importing a gui exported config unless the server addresses are local ip addresses?? #3748

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opened 2026-02-21 01:35:40 -05:00 by deekerman · 1 comment

deekerman commented

2026-02-21 01:35:40 -05:00

Owner

Originally created by @wcsprojects on GitHub (Oct 24, 2025).

Bug Description

i'm running on windows 11, windows 10, windows server 2019. i can't import an encrypted config string exported from the gui unless i'm using an internal / non-public ip address.

i've tried this on version 1.4.3 and 1.4.4

How to Reproduce

in network settings. i'm typing in 10.55.55.101 for both servers. clicking Export button. i take that exported key which does NOT begin with an = sign.

going to another pc. rustdesk.exe --config 9JSPnNVMKFXcQJjYQNFSsp2MWhTanZnTqNTMRhlatNGMvpneLdnd6FzRlFmN4IiOikXZrJCLiIiOikGDUMMYDUMMYTryYourself

and it makes changes to the RustDesk2.toml AND the GUI fields mentioned.

it connects to my relay server - all good.

do the same process (EXACT same process) changing it to dummy.dummydomains.com for both relay and id server fields.
it exports a key like this:
=0nI9c2UxoUcxBlMiB1UIxmazYFOpdmdOp2MxEFWq12Yw8me6t0d2pXMHVWY2gjI6ISeltmIsIiI6

i take it to other PCs and it WON'T import. via --config. or even through the GUI network settings page.

Expected Behavior

it should import regardless of the server address. i decide what server address i want to connect to.

Operating system(s) on local (controlling) side and remote (controlled) side

windows 10, 11, server 2019

RustDesk Version(s) on local (controlling) side and remote (controlled) side

1.4.3 -> 1.4.4

Screenshots

Additional Context

No response

Originally created by @wcsprojects on GitHub (Oct 24, 2025). ### Bug Description i'm running on windows 11, windows 10, windows server 2019. i can't import an encrypted config string exported from the gui unless i'm using an internal / non-public ip address. i've tried this on version 1.4.3 and 1.4.4 ### How to Reproduce in network settings. i'm typing in 10.55.55.101 for both servers. clicking Export button. i take that exported key which does NOT begin with an = sign. going to another pc. rustdesk.exe --config 9JSPnNVMKFXcQJjYQNFSsp2MWhTanZnTqNTMRhlatNGMvpneLdnd6FzRlFmN4IiOikXZrJCLiIiOikGDUMMYDUMMYTryYourself and it makes changes to the RustDesk2.toml AND the GUI fields mentioned. it connects to my relay server - all good. do the same process (EXACT same process) changing it to dummy.dummydomains.com for both relay and id server fields. it exports a key like this: =0nI9c2UxoUcxBlMiB1UIxmazYFOpdmdOp2MxEFWq12Yw8me6t0d2pXMHVWY2gjI6ISeltmIsIiI6 i take it to other PCs and it WON'T import. via --config. or even through the GUI network settings page. ### Expected Behavior it should import regardless of the server address. i decide what server address i want to connect to. ### Operating system(s) on local (controlling) side and remote (controlled) side windows 10, 11, server 2019 ### RustDesk Version(s) on local (controlling) side and remote (controlled) side 1.4.3 -> 1.4.4 ### Screenshots <img width="519" height="305" alt="Image" src="https://github.com/user-attachments/assets/b562adb1-9c5f-4953-b977-6bed0e90484c" /> <img width="522" height="273" alt="Image" src="https://github.com/user-attachments/assets/00b6795e-4c21-40a0-bc1e-6a6defc1d7e6" /> ### Additional Context _No response_