Failed to connect to rs-ny.rustdesk.com:21116: Please try later #3961

New issue

Closed

opened 2026-02-21 01:44:44 -05:00 by deekerman · 1 comment

deekerman commented

2026-02-21 01:44:44 -05:00

Owner

Originally created by @terry9873 on GitHub (Jan 30, 2026).

Bug Description

Yesterday I downloaded Rustdesk from the website onto my Fedora 42 OS. And spoke to my friend over video call (screnshare) to talk him through downloading it on his OSX Mackbook Pro. Installed fine both ends. Set up permissions on OSX to allow access control etc.

Tried to connect several times but no prompt came up at the remote end, and my end gave error: "Failed to connect to rs-ny.rustdesk.com:21116: Please try later"

Grateful for some advice. This app looks AWESOME, and I had such high hoped to be able to uninstall Anydesk at long last!

How to Reproduce

Do what I did

Expected Behavior

Connection established

Operating system(s) on local (controlling) side and remote (controlled) side

Fedora 42 Workstation (localy) to Max OSX 10.12 or 10.13 (remote)

RustDesk Version(s) on local (controlling) side and remote (controlled) side

Unsure, both downloaded/installed from rustdesk.com yesterday so latest versions both sides

Screenshots

DIdn't takle one, copied the error instead "Failed to connect to rs-ny.rustdesk.com:21116: Please try later"c

Additional Context

No response

Originally created by @terry9873 on GitHub (Jan 30, 2026). ### Bug Description Yesterday I downloaded Rustdesk from the website onto my Fedora 42 OS. And spoke to my friend over video call (screnshare) to talk him through downloading it on his OSX Mackbook Pro. Installed fine both ends. Set up permissions on OSX to allow access control etc. Tried to connect several times but no prompt came up at the remote end, and my end gave error: "Failed to connect to rs-ny.rustdesk.com:21116: Please try later" Grateful for some advice. This app looks AWESOME, and I had such high hoped to be able to uninstall Anydesk at long last! ### How to Reproduce Do what I did ### Expected Behavior Connection established ### Operating system(s) on local (controlling) side and remote (controlled) side Fedora 42 Workstation (localy) to Max OSX 10.12 or 10.13 (remote) ### RustDesk Version(s) on local (controlling) side and remote (controlled) side Unsure, both downloaded/installed from rustdesk.com yesterday so latest versions both sides ### Screenshots DIdn't takle one, copied the error instead "Failed to connect to rs-ny.rustdesk.com:21116: Please try later"c ### Additional Context _No response_